Vehicle Service Contracts

Purchasing a vehicle is a significant investment that is worth protecting. While vehicles today are built better than ever before, there is always the chance of a mechanical breakdown that requires a major repair. Providing superior service depends on quickly identifying and fixing the problem to get our customers back on the road. We have designed our claims process to ensure prompt and efficient support.

Benefits

• Wide range of service contract options
• No exclusions for normal wear and tear
• Multiple deductible options to choose from
• Repair facilities throughout the U.S. and Canada
• Option to extend coverage before contract term expires
• No exclusions for covered pre-existing conditions

Coverage

With any of our service contracts, you have the confidence of knowing that your vehicle has coverage throughout the United States and Canada. You can even choose the length and type of coverage that best fits your driving habits and matches your specific needs. Hopefully you will never have a problem, but driving with a service contract will reassure you while on the road.

Coverage

We offer four levels of coverage ranging from basic powertrain to exclusionary coverage. Our top-of-the-line exclusionary contract provides coverage for all of the parts of your vehicle, unless they are specifically excluded in the contract. Find a plan to meet your needs.

Program Descriptions

NEW, NEAR-NEW AND USED VEHICLES

• Automotive Preferred Care^SM — Our top-of-the-line “exclusionary” coverage. All parts, services or conditions not specifically excluded are covered. Available on most vehicles with up to 125,000 miles at time of sale.
• Mechanical Advantage Care^SM — The most comprehensive plan available in stated-component coverage. Available on most vehicles with up to 125,000 miles at the time of sale.
• Vehicle Value Care^SM — Value-priced, stated-component coverage for the major component groups. Available on most vehicles with up to 150,000 miles at the time of sale.

USED VEHICLES

• Certified+Plus Care^SM — Exclusively offered for vehicles that have been inspected and certified by the selling dealer and issued an extended limited powertrain warranty under their manufacturer’s certification program. Two levels of coverage available: Preferred and Advantage. These service contracts extend coverage for the engine, transmission and drivetrain assembly past the expiration of the factory warranty.
• Powertrain Advantage Care^SM — This basic coverage offers economical protection for listed engine, transmission and drivetrain assembly components. Available on most vehicles with up to 150,000 miles at the time of sale.

Please see the actual contract for terms, conditions, limits of liability, exclusions and state-specific provisions that may change your coverage and/or benefits.

Additional Benefits

In addition to paying for covered repairs, CNA National service contracts include these benefits:

• Towing and emergency roadside assistance
• Travel and lodging reimbursement
• Rental car reimbursement

Who Needs a VSC?

The advanced technology that is built into today’s vehicles has increased the complexity and expertise needed for even the simplest of repairs. As a result, repair costs and labor rates have risen and will likely continue to do so. The cost of even one future repair may easily exceed the cost of purchasing a service contract.

While it's important to take care of your vehicle in accordance with the manufacturer guidelines, even with the best attention and care to your vehicle, mechanical breakdowns can occur unexpectedly and require costly repairs. The simple truth is that even the most reliable vehicles on the road are at risk for a breakdown, especially as your vehicle ages and accrues mileage. If you have a vehicle service contract, you can drive knowing that you have coverage that will be there even after your manufacturer’s basic warranty has expired, which is when you are likely to need it the most.